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Privacy Policy

Last Updated 10th November 2023

This privacy policy for Mollie May LTD  (“Company”, “We”, “Us”, or “Our”) describes how and why we may collect, store, use and/or share (“process”) your information when you use our services (“services”), such as when you:

  • Visit our website, or any website of ours that links to this privacy policy

  • Engage with us in other related ways - including any sales, marketing or events.

  • Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.  If you have any questions or concerns please contact

    Summary of key points

    This summary provides key points from our privacy policy, but you can find out more details about any of these topics below.

    What personal information do we process? When you visit, use or navigate our services, we may process personal information depending on how you interact with Mollie May LTD and the services, the choices you make and the products and features you use.

    Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as permitted by applicable law.

    Do you receive information from third parties? We do not receive information from third parties.

    How do you process my information? We process your information to provide, improve and administer our services, communicate with you for security and fraud prevention, and to comply with law. We may also process your information for other purposes, with your consent. We process your information only when we have a valid legal reason to do so.

    In what situations and with which parties do we share your personal information? We may share information in specific situations and with specific third parties.

    How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet of information storage technology can be 100% secure, so we cannot promise to guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly access, steal, or modify your information.

    What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

    How do I exercise my rights? The easiest way to exercise your rights is by emailing  We will consider and act upon any request in accordance with applicable data laws.

    Further Details

    1. What information do we collect?

    We collect information that you voluntarily provide to us when you express an interest in our products and services.

    Personal information provided by you 

    The personal information that we collect depends on the interactions with us and our services. The personal information that we may collect includes:

  • Names, telephone numbers, email addresses, home address, contact preferences, contact or authorisation data, billing addresses, debit/credit card numbers.

  • Sensitive data may be collected and stored to include health data and/or information revealing religious and/or philosophical beliefs.

  • All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    We automatically collect certain information when you visit, use or navigate the services. This information does not reveal your specific identity (like you name of contact details) but may include device and usage information, such as your IP address, browser and device characteristics, operating systems, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

    2. How do we process your information?

    We process your information for a variety of reasons, depending on how you interact with our services to deliver and facilitate delivery of services to the user for example, to respond to user enquiries/offer support to users and to send administration information to you.

    3. What legal basis do we rely upon to protect your information?

    If you are located in the EU/UK this section applies to you;

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to process your personal information:

  • Consent. We may process your personal information if you have given us permission to use your information for specific purposes. You can withdraw your consent at any time.

  • Performance of a contract. We may process your personal information when we believe it necessary to fulfil our contractual obligations to you, including providing our services or at your request to entering into a contract with you.

  • Legal obligations. We may process your personal information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

  • 4. When and with whom do we share your personal information?

    We may need to share your information for business transfers in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    5. How long do we keep your information?

    We will only keep your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention policy is required or permitted by law. No purpose in this policy will require us keeping you information for longer than 2 years.

    6. How do we keep your information safe?

    We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.  We will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

    7. Do we collect information from minors?

    We do not knowingly solicit data from or market to children under 16 years of age. By using the services, you represent that you are at least 16 years of age or that you are the parent/guardian of such a minor and consent to such minor dependant’s use of the services. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from anyone under 18 years of age please contact us at

    8. Transferring information outside of the EU?

    The information you provide to us through this website may be transferred to countries outside of the European Union ("EU") as part of our services. We may experience this if one of our servers is sometimes located in a country outside of the EU. These countries may not have data protection laws similar to those in the UK. If you submit your personal data, you agree to this transfer, storing, or processing. In the event that your information is transferred outside the EU in this manner, we will take necessary precautions to ensure that the privacy rights that are described in this Policy are protected.  In order to provide you with our services while you are outside the EU, your information may be transferred outside the EU.

    9. Do we make updates to this notice?

    We may update this privacy policy from time to time. This will be indicated with a “revised date” and the updated version will be applicable as soon as it is accessible.

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:            

    Information Commissioner’s Office

    Wycliffe House

    Water Lane



    SK9 5AF


    Helpline number: 0303 123 1113

    ICO website:

    This policy covers Mollie May Ltd and all of its subsidiaries use of any data collected from visitors to our website. Mollie May Ltd is determined to protect your privacy. It is very important to us that you should be able to use and enjoy the website without having to compromise your privacy unacceptably.

    Use of cookies on a website

    Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

    There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” We routinely use all four categories of cookies. You can find out more about each cookie category below.


    Strictly Necessary Cookies: These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.


    Performance Cookies: These cookies collect information about how you have used the Service, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in. We also use cookies to track aggregate Service usage and experiment with new features and changes on the Service. The information collected is used to improve how the Service works.


    Functionality Cookies: These cookies allow us to remember how you’re logged in, and the choices you made whilst logged on to improve the service you get from our website. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.


    Targeting Cookies: Mollie May Ltd, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than our site. This information may be shared with other organisations, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.


    The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

    First-party cookies are cookies that belong to Mollie May Ltd, third-party cookies are cookies that another party places on your device through our service. Third-party cookies may be placed on your device by someone providing a service for Mollie May Ltd, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.


    How to control and delete cookies

    You can find out more information cookie settings at third-party information sites, such as


    Third party links

    Please note that Mollie May Ltd does not have any control over other sites we link to. We are not responsible for the content, advertising, products or services available from them, or for any dealings or disputes that you may have in relation to those sites.


    Mollie May Ltd is not liable for any loss or damage which may be suffered as a result of the use of such links and third party sites. We would encourage you to review the terms and conditions and privacy policy on any new site you may choose to access because our terms and conditions and privacy policy will no longer be applicable.


    We may monitor Third Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third Party Content from the site at our discretion with or without notice. If you have any concerns, please contact us.

    Copyright notice...

    Remember, you cannot copy material just because it’s on the web.


    All materials on this web site are the copyright of Mollie May Ltd or are reproduced with permission from other copyright owners. Copyright exists in the design of the pages, the words and images on the pages and the structure of the pages. All rights are reserved. No materials may be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Mollie May Ltd.


    Links to other web sites are provided by Mollie May Ltd in good faith and for information only. We carefully monitor other sites that we link to, however claim no responsibility for the materials contained in any website linked to this site.

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